Privacy Policy

At Bizitpay, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including the Deal Network, BizitMart integration, escrow system, and affiliate connector features.

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (bank account details, mobile money details)
• Profile information (bio, profile picture, social media links)
• Business or vendor information for sellers on the Deal Network

Transaction & Escrow Data

When you use our escrow or payment services, we collect:

• Transaction amounts, currency, deal references, and timestamps
• Escrow status, release confirmations, and dispute records
• Commission earnings, payout records, and wallet balances
• Referral link activity including click tracking and conversion data

Automatically Collected Information

When you use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Referral link clicks, visitor ID, and user-agent strings for fraud prevention
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage escrow funds
• Calculate and disburse affiliate commissions to connectors
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal and financial regulatory obligations
• Match buyer opportunities with the right service providers

When you participate in the Bizitpay Deal Network as a Connector Affiliate or Vendor, we collect and process additional data:

• Connectors: We track referral link clicks, conversions, commission earnings, and payout history to calculate your earnings accurately and prevent fraud.
• Vendors: We store your offer details (title, description, price, image, commission rate) and sync this data with BizitMart if you have enabled the integration.
• Buyers: We record purchase confirmations, delivery approvals, and dispute submissions tied to escrow deals.

Referral click data (IP hash, visitor ID, user-agent) is collected solely for attribution tracking and fraud prevention. We do not sell or share this data with advertisers.

We may share your information in the following circumstances:

• Payment Processors: We share payment information with Paystack, Flutterwave, and other payment providers to process transactions
• BizitMart Integration: If you have enabled BizitMart product sync, your vendor and product details are shared with the BizitMart platform to enable the Deal Network listing
• Service Providers: We may share information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or in response to legal requests
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All escrow transactions and payment data are encrypted in transit and at rest. However, no method of transmission over the Internet is 100% secure.

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at support@bizitpay.com

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Transaction records, escrow logs, and commission histories are retained for a minimum of 5 years to comply with Nigerian financial regulations and anti-money laundering (AML) requirements.

You have the right to request the complete deletion of your Bizitpay account and all associated personal data. To request account deletion:

1. Email support@bizitpay.com from the email address associated with your account.
2. Include the subject line: "Account Deletion Request".
3. Our team will verify your identity and process the deletion within 30 days.

What is deleted: Your profile, login credentials, payment methods, and personal identifiers will be permanently erased.

What is kept: We are required by financial regulations to retain transactional history, escrow records, and audit logs for anti-money laundering (AML) and tax compliance purposes for a minimum of 5 years.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have any questions about this Privacy Policy, please contact us at:

Email: support@bizitpay.com
Address: Abuja, Nigeria